What is Mediation?

All about Mediation

Mediation is a voluntary, confidential process where people involved in conflict are helped by a neutral third party (the mediator) to resolve their problems collaboratively.

The mediator never takes sides or imposes solutions, but helps the participants reach a solution that they are happy with which is then drawn up into a written agreement.

Mediation improves communication, builds on common ground and is a proven, cost-effective way to resolve conflicts.

Peaceworks offers mediation delivered by our team of qualified and highly skilled professional mediators, based at our mediation centre in the South (UK). All our lead mediators are enrolled as Recognised Members of the College of Mediators, and hold further professional qualifications (MSc., CIArb., CEDR, etc). We have over seven years experience of mediating in the following areas:

- workplace
- organisational
- commercial & contractual
- local authority
- landlord/tenant
- community
- intergenerational/families in crisis

Mediation is a successful, cost effective alternative to litigation; it takes 6 weeks from appointment to agreement, with savings not just in terms of money, but in the anxiety and stress of lengthy grievance processes. Peaceworks has a success rate of 96%, and as a result have been recommended and re-appointed by our satisfied clients on many occasions.

We are passionate about mediating conflict in all areas of life, not just in work situations, but in families and neighbours too.

What does mediation involve?
Peaceworks mediators initially meet with each party separately, then bring both parties together in a joint session facilitated by (usually) two mediators. Depending on the case, another one or two joint sessions may be needed before an agreement. We follow up one month and six months after the sessions to check satisfaction of the outcome, and to provide support and advice as required.

To discuss a case with us please contact us via the website or ring the office on 01243 820604

"Healing is a matter of time, but sometimes it is also a matter of opportunity" Hippocrates