Our Work » About Our Mediation Services » Mediation Skills Training
At the heart of Peaceworks' vision is a desire to equip people to become practical peacemakers in their own lives and communities. We offer training that not only gives you a theoretical insight, but also gives you tools to manage conflict, to understand and apply the mediation process, and to mediate with confidence.
Peaceworks' Mediation Skills Training is a nationally-approved course for those interested in developing mediation as a management and life skill at home, at work and in the community. The training is designed to enhance your professional skills, develop a secure competence in mediation and to enable personal growth. It is aimed at individuals wanting to develop their communication and interpersonal skills, as well as those referred by employers.
We run the course in two different ways; either as a five day residential course, or as three separate units (3 day Foundation unit, 2 day Intermediate unit and 1 day Advanced unit). The first two units have been approved by the College of Mediators as entry-level to community mediation. The course offers a mixture of teaching, interaction and role-play. Each delegate receives a comprehensive teaching pack to accompany the training, and the opportunity to become a Member of the College of Mediators once they successfully complete the course.
The Foundation Unit covers key elements of mediation skills, understanding dynamics of conflict and self-awareness of conflict management. There is some assessment in this course and it is a pre-requisite to taking the Intermediate Unit. The Intermediate Unit concentrates on the mediation process and as part of our external moderation delegates can be assessed if they wish. Successful assessed graduates of both these units will be eligible to join the College of Mediators and can take the Advanced Unit. The Advanced Unit is designed to help mediators work better with their own style, and it concentrates on co-mediation.
Peaceworks also offers tailor-made mediation skills training programmes for organisations - please contact us for more details.
'An excellent, informative and very useful course! Thanks to all!'
'An excellent course - whatever the existing level of skill you possess and wherever you intend to apply these skills - you will come away with much learnt, much to reflect on and better equipped to deal positively with those you meet.'
'Very inspiring and thorough course that will add significant skills that I will use for work and personal development.'
'Really good course, both for self development, personal skills and professional development. Anyone can learn from this!'
'The process and concepts of mediation should be common practise in society. It is a tool that would resolve many issues, preventing them escalating to unmanageable proportions.'
'The trainers were friendly and put you at ease. I would recommend this course to everyone - you will find it a useful tool in everyday life.'
'The course exceeded my expecations and the skills leant will be invaluable both in my professional and personal life. Very supportive facilitators who created a great learning environment.'
'I've done lots of training courses and you kept the pace up: plenty of space and time for reflection but real substance to the content - superbly run and managed.'
'Fun, interesting, challenging and insightful. I had great confidence in the trainers' insight and knowledge-base.'
'I loved the balance of theory and practise - skills of the facilitators were paramount to the success of the week.'
'An illuminating journey towards self-awareness and how ones behaviour affects others.'
'A very enjoyable course with a good mix of theoretical and practical application in a safe and engaging learning environment - thank you!'
'Peaceworks was tremendously helpful in achieving an agreement in a very difficult situation involving both an employee and a major client of the business.'