Mediation Service

Mediation is a voluntary, confidential process where people involved in a conflict are helped by a neutral third party (the mediator) to resolve their problems collaboratively. The mediator never takes sides or imposes solutions, but rather helps the participants reach a solution that they are happy with - this is then drawn up into a written agreement. Mediation improves communication, builds on common ground and is a proven, cost-effective way to resolve conflicts.

Peaceworks offers mediation interventions delivered by our team of trained and highly skilled professional mediators. We have over seven years experience of mediating in the following areas:
- workplace
- organisational
- local authority
- landlord/tenant
- community
- intergenerational/families in crisis

We also provide a commercial mediation service through a CEDR (Centre for Effective Dispute Resolution) trained mediator.

Mediation is an successful alternative option to litigation; it takes 6 weeks from appointment to agreement, and is highly cost effective. Peaceworks maintains a success rate of 90%, and as a result have been recommended and re-appointed by our clients on many occasions.

What does mediation involve?
Peaceworks mediators initially meet with each party separately, then bring both parties together in a joint session facilitated by two mediators. Depending on the case, another one or two joint sessions may be needed before an agreement. We follow up one month and six months after the interventions to check satisfaction of the outcome, and to provide support and advice as required.

To discuss a case with us please contact us via the website or ring the office on 01243 820604